Shipping policy

At Figurine World (figurineworld-us.com), we are dedicated to delivering premium collectible figurines, snow globes, seasonal décor, and decorative gifts with the highest level of care and protection. Many of our items are delicate, detailed, and collectible, so every order is carefully packaged with reinforced protective materials to ensure safe arrival.

Order Processing Time

All orders are processed within 4–7 business days after payment confirmation.

During peak seasons or promotional events, processing may take slightly longer. Each item is inspected, securely packed, and prepared for safe international shipment.

Shipping Methods & Delivery Time

Standard Shipping (DHL / FedEx)

  • Delivery time: 7–14 business days
  • Shipping fee: $12.95
  • Includes full tracking and priority handling
  • Recommended for faster and more secure delivery

Free Shipping (EMS)

  • Delivery time: 12–24 business days
  • Free on orders over $50
  • Fully trackable international delivery option
  • Best value choice for budget-friendly shipping

Shipping Coverage

We ship worldwide, including most countries globally.

Please note:

  • We do not ship to certain Asian regions and remote/limited-access areas
  • Some destinations may have extended delivery times due to local logistics conditions

Packaging & Handling

Because many of our products are collectible and fragile (such as figurines, snow globes, and decorative glass items), we use:

  • Multi-layer protective wrapping
  • Shock-resistant cushioning materials
  • Reinforced outer cartons

This ensures every item arrives in excellent condition, ready for display or gifting.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number.

You can track your shipment in real time until it arrives at your door.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees, depending on your country’s regulations.

  • These charges are not included in the product price or shipping fee
  • All customs duties and taxes are the responsibility of the buyer

Delivery & Signature

For higher-value shipments, a signature may be required upon delivery to ensure secure receipt.

Please ensure someone is available at the delivery address to accept the package.

Need Help?

If you have any questions about shipping, tracking, or delivery status, our support team is here to help:

📧 service@figurineworld-us.com
🏠 922 Richland Avenue, Sugar Land, TX 77487, USA